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The grieving family of a woman who died alongside her boyfriend after ingesting poisoned homemade beverage express they are determined for justice.

The woman, thirty-three, and Arno Quinton, in his mid-thirties, were discovered deceased on Boxing Day in the coastal city, Vietnam, as a consequence of toxic alcohol consumption.

Just moments earlier, Greta had texted her mother and father, Paul and Susan Otteson, to say she had "a terrible ill feeling ever" and was going to sleep, but she never woke up.

The barman who allegedly made the limoncello was taken into custody in February and is being detained without formal accusation. The parents state they have had little information from the authorities.

"This is about answers," said Paul, continuing: "They can't move on."

Toxic alcohol is a type of alcohol often used in industrial supplies, energy sources and coolants.

The chemical is similar to consumable spirits, which is intended for alcoholic drinks, but it is less expensive and highly dangerous to people because of the way it is handled by the human system.

In Mr and Mrs Otteson's house in Rhandirmwyn, the Welsh county, two square bags rest near the stairs – the first has a pink bunny sitting on top, the other, a plush bear.

They hold the couple's cremated remains.

"They remain in the living room with us," explained the father, a retired professional. "I want to give them a final resting place, but we believe we cannot do that until we get a clear answer."

Their daughter had been living in the coastal town with Arno, her foreign partner of approximately 24 months, where the duo operated a guesthouse offering spaces to travellers.

Greta was an single daughter, described by her father as "wonderful", a "adventurous person" and a "dedicated individual" who educated herself in Wales, Paris and America.

In the autumn month, the father, seventy-one and Susan, in her seventies, had travelled to Vietnam, meeting Greta's partner for the first time, and the two revealed their planned marriage shortly afterwards.

"Their time together proved beautiful – the family were so content," recalled Greta's parent, who referred to his daughter's partner as "calm but highly intelligent" and someone he "had hoped to have as a son in law."

In their visit, the group enjoyed meals a several times at a local restaurant, a famous Italian restaurant, where they appreciated the cuisine and accepted gratis servings of handcrafted limoncello at the conclusion.

Several weeks later, when the parents had left the country and were attempting to decide on a seasonal offering for the young couple, they thought back to the eatery and its products of limoncello and chose to order a number of them for transport to their daughter's house.

It was a action that would have the tragic consequences.

After hours of drinking the limoncello, Greta wrote to her parents on Christmas Day to say she had a terrible hangover and was seeing black spots but dismissed suggestions from them, and a acquaintance who had visited, to seek a doctor's opinion.

Greta and Arno were found dead in different rooms of the villa on Boxing Day. Moments later, her family were on a flight to Vietnam.

Greta's dad recalled the intense online rumors that ensued as well as the difficulty to navigate the practicalities of coping with a loss in a foreign country.

It was quickly before medical reports confirmed the couple had died from lethal toxic ingestion.

During early this year, investigators apprehended a employee who was employed in a venue in Hoi An for "breaking rules on food safety" by "employing repurposed 70-degree industrial ethanol, along with filtered water, citrus rind and sweetener to create two bottles of the beverage."

According to national law, the crime could lead to a maximum jail time of a lengthy period.

Hundreds of individuals are affected by methanol every year in South East Asia, as stated by non-profit organizations.

The couple's passing came mere weeks after six people died of methanol poisoning in Southeast Asia, a country which borders Vietnam.

The parents were informed investigations are slow in the country, with the likelihood of a suspect being kept for a year before being formally accused or let go.

Her parents said the wait for resolution was becoming unbearable.

"The family just want closure," emphasized the father. "We can't move on. Susan questions each day when we rise, 'is there information? Any developments?' I have to say 'not yet, no news yet'."

"This situation is about accountability," he added. "A resolution for me and Susan would be naming the individuals involved and charging them."

The couple mentioned they also felt "extremely angered" the business where they had purchased the product was continuing business and had not formally expressed regret.

"The management just carried on as if no tragedy has occurred," stated Greta's parent.

In the case of Paul and Susan, the sorrow is still very raw.

The father